Last Updated: March 8th, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hydroblok.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
Additionally, when you register your warranty or submit any information through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Contact Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Contact Information that we collect to register your warranty or respond to a contact request. Additionally, we use this Contact Information to:
Communicate with you regarding your request or warranty
When you specifically opt in to receive our email mailing list, provide you with information or advertising relating to our products or services
If you choose to opt in to receive SMS communications, we may also use your phone number to send text messages related to:
Product updates
Promotions and marketing messages
Order or account related notifications
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at webmaster@hydroblok.com.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Contact Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.
Mobile information will not be shared with third parties for marketing or promotional purposes. However, we may share information with service providers who assist us in delivering messaging services, such as messaging platforms, mobile carriers, and other vendors necessary to operate our SMS program.
MOBILE INFORMATION
Mobile information, including phone numbers and SMS consent data, will not be shared with third parties or affiliates for marketing or promotional purposes.
DATA SHARING AND PROTECTION
We do not transfer your personal information to external organizations without your consent except as necessary to operate our services or comply with legal obligations.
We implement strict access controls and data protection measures to prevent unauthorized access, use, or disclosure of your personal information.
OPT OUT RIGHTS
You can opt out of SMS messaging campaigns at any time by replying STOP or UNSUBSCRIBE to any text message received from us. Follow the instructions provided in the message to stop receiving communications.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you register your warranty or contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at webmaster@hydroblok.com or via your local contact found on our contact page.
