Download a PDF of the HYDRO-BLOK 10-Year Limited Warranty
HYDRO-BLOK SHOWER SYSTEM 10-Year Limited Warranty
CONDITIONS: Subject to the conditions and limitations as stated below, Hydroblok International Ltd. (“Hydro-Blok”) warrants that all it’s foam based products will be free from all manufacturing defects, and will not deteriorate or break down under normal use for a period of ten years from the date of purchase when the product is used and installed in accordance with the written specifications of Hydro-Blok’s technical data sheet and industry standard guidelines. This 10 year limited warranty excludes any exterior, industrial or submerged installations or applications.
EXCLUSIVE RESOLUTION: If the Product fails to meet this warranty, then the owner’s exclusive remedy and the sole obligation of Hydroblok International Ltd, is to pay for the replacement of its own products and replacement of finishing materials, along with replacement installation. Hydro-Blok will not pay more for the replacement, calculated on a square foot basis, than the original purchase price of the portion being replaced. Hydro-Blok will not pay for replacement of any portion of the installation that is not proven to be defective. Efflorescence is something that comes from cement based materials and is not considered as a defective condition and therefore not covered by this warranty.
DISCLAIMER: There are no warranties beyond this expressed warranty as stated above. All other warranties, representations or conditions, expressed or implied, are disclaimed and excluded, including warranties, representations or conditions of merchantability or fitness for a particular purpose arising by statue or otherwise by law or from a course of dealing or usage of trade. This warranty is given in lieu of any other warranty expressed or implied. The remedies contained herein are the only remedies available for breach of this warranty. This limited warranty gives you specific legal rights. Some Provinces and States do not allow disclaimers or other restrictions of implied warranties, so some of the above disclaimers may not apply to you.
EXCLUSIONS: Hydroblok International Ltd. will only warrant the original purchaser or owner and does not allow this limited warranty to be transferred or assigned to a new end user or owner. Hydroblok International Ltd. is not responsible for any workmanship that is not in accordance with the installation instructions provided by Hydroblok International Ltd. and industry building standard guidelines. Hydroblok International Ltd. shall have no liability in the event of lost profits, any losses due to delays, or any other incidental or consequential damages arising from the following list.
a) damages coming from anything connected to the product or materials of which it is part
b) any intentional or unintentional penetration or destruction of the system
c) damages from excessive structural movement or deflection
d) acts of God, war or terrorism
e) fire and explosions
f) any and all misuse of the products at any time during the installation process
HOW TO MAKE A CLAIM: To make a claim under this Limited Warranty, the original purchaser or owner must notify Hydroblok International Ltd. in writing within 30 days of any concerns or issues of a manufacturing defect. With the written notice, the end user must also provide the original proof of purchase complete with date and all products purchased, and all costs involved with installation. Hydroblok International Ltd. reserves the right to inspect the original installation as a condition of this limited warranty.
Please address your claim to: Hydroblok International Ltd.
Attn: Warranty Claims Department
PO Box 12076
TECHNICAL INFORMATION: Technical assistance and information is available online at www.hydroblok.com or by calling:
Toll Free: 1 844 588 9559
Telephone: 1 778 278 2730
This 10 Year Limited Warranty is governed by the laws in the Province of British Columbia, Canada. Any warranty claims will be approved and provided by Hydroblok International Ltd’s. warranty claim department only.